Privacy and Cookie Policy

Protecting Your Personal Information

We are committed to protecting the privacy of your personal information and have taken steps to protect the information you share with us. Amos Pewter does not sell or distribute personal information to other parties, except as required by law.

Collection of Your Personal Information

Personal information is collected by Amos Pewter by the following methods:

  • At the store.
  • On the telephone or by fax.
  • Via email.
  • Submitted with a form or obtained during your use of our web site. Our web site recognizes the identity of a visitor's home server, but does not recognize a visitor's individually identifiable email address. Therefore, your individually identifiable email address or other personal information will not be captured or stored for future use on our web site, unless you submit such information to Amos Pewter by filling out a form, requesting catalogues and updates, posting a message to Amos Pewter or completing a transaction.
  • Via any other contact method used by Amos Pewter.
     

Use of Personal Information

Information collected by Amos Pewter is used solely for internal purposes including, without limitation, transactions, marketing, researching customer preferences, promotion and feedback purposes.

Protection of Personal Information

We take all reasonable measures to ensure that any information you share with us is kept in a secure location. If you would like to see the information we have about you, or if you have any questions regarding collection and use of your personal information, please contact us at any time at:

Amos Pewter Privacy Coordinator 
Phone: 902-624-9547
Toll Free: 1-800-565-3369 (Canada & USA)
Email: [email protected]
Fax: 902-624-1366
Toll Free Fax: 1-888-430-0337 (Canada & USA)
Mail: 589 Main Street, Mahone Bay, Nova Scotia CANADA B0J 2E0

Accuracy

We do not alter personal information about you unless you ask us, or if we identify any errors. If you have concerns about the accuracy of our records, you are invited to contact us and ask to have such records amended.

Access to Information by Third Parties

We may use selected partners to send and process the emails containing the email update or to mail catalogue or other marketing material. They may only use the data for the processing of the email update or the marketing material mailing itself. To help Amos Pewter improve the experience of using our web site, Amos Pewter may use the identity of a visitor's home server to track a visitor's use of our site to analyze sales, mailing effectiveness, web traffic and web site effectiveness without personally identifying you. Amos Pewter may also use third parties to assist in mailing response analysis or to complete mailings. All third parties are subject to, and must comply with, the terms and conditions of this Privacy Policy.

Mailings

Our email update and our client customer mailing allow us to tell you about new products, Amos Pewter news, find out more about your product preferences and more.

If you no longer wish to receive mailings from us, or if you would like to unsubscribe from our email update, simply contact us with your request and we will remove you from the appropriate mailing list.

This privacy policy sets out how this website (hereafter "the Store") uses and protects any information that you give the Store while using this website. The Store is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. The Store may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

Credit Card Security and the Web Site

When you provide us with personal information on our online order form, it is done through a secure server. This information is secured by a system called Secure Socket Layers (SSL), which encrypts all information you provide before sending it to our server. It is not until your information reaches our servers that it can be decrypted and read by Amos Pewter.

Disclaimers

ALTHOUGH OUR ONLINE CREDIT CARD FORM CONTAINS ENCRYPTION SECURITY AS DEFINED ABOVE, THERE IS NO GUARANTEE THAT PERSONAL INFORMATION AND TRANSACTIONS ON THIS WEB SITE OR ON THE INTERNET WILL BE MAINTAINED AS CONFIDENTIAL AND SECURE.

THE USE OF THIS WEB SITE AND THE CONTENT IS AT YOUR OWN RISK. AMOS PEWTER ASSUMES NO LIABILITY OR RESPONSIBILITY PERTAINING TO THE CONTENT OF THE WEB SITE, YOUR USE OF THE WEB SITE OR THE RECEIPT, STORAGE, TRANSMISSION OR OTHER USE OF YOUR PERSONAL INFORMATION SUBMITTED THROUGH THE WEB SITE.

What we collect

We may collect the following information:

  • name
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

For the exhaustive list of cookies we collect see the List of cookies we collect section.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

If at any time you would like some or all of your personal information removed from our systems, please contact us by email at [email protected] or by phone at 1-800-565-3369 indicating your request.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email us this request using our Contact Us information.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

List of cookies we collect

The table below lists the cookies we collect and what information they store.

Cookie Name Cookie Description
FORM_KEY Stores randomly generated key used to prevent forged requests.
PHPSESSID Your session ID on the server.
GUEST-VIEW Allows guests to view and edit their orders.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history, if you have asked for this.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
MAGE-CACHE-SESSID Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE-SECTION-INVALIDATION Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-TIMEOUT Facilitates caching of content on the browser to make pages load faster.
SECTION-DATA-IDS Facilitates caching of content on the browser to make pages load faster.
PRIVATE_CONTENT_VERSION Facilitates caching of content on the browser to make pages load faster.
X-MAGENTO-VARY Facilitates caching of content on the server to make pages load faster.
MAGE-TRANSLATION-FILE-VERSION Facilitates translation of content to other languages.
MAGE-TRANSLATION-STORAGE Facilitates translation of content to other languages.