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These frequently asked questions might help
FAQs
GENERAL
We are pleased to offer ornament discounts. Purchase any 8 ornaments & one will be free! Please refer below for the discount applied to each ornament. Ornaments may be assorted designs.
QUANTITY / DISCOUNT
8 - 24 / 12.5%
25 - 49 / 15%
50 - 99 / 20%
100 - 299 / 25%
300 /Please contact us
S=2 5/8” M=2 7/8” L=3”
Tableware
Our tableware designs are food safe, however should not be used for storage of food or acidic products.
Wash your pewter with hot soapy water within two or three hours of use. Rinse and dry while still warm.
To clean a cheese board, simply wipe the surface with a soapy dishcloth, rinse and dry thoroughly. Do not soak or submerge the board in water. Occasionally rub with food safe mineral oil to keep wood from drying out. It is natural for wood to show the cutting marks of knives and utensils. The smooth surface finish will become more textured with each wash develop a unique patina. Avoid harsh abrasives and dishwashers.
Candle Holders & Snuffers
To remove wax drippings, pour boiling water over the wax, dry immediately. Be mindful that the pewter will retain the heat of the boiling water and be hot to the touch! *Never leave candles unattended. Always place candle in suitable holders and place on a flat surface. Pewter melts at very low temperatures.
Gift Accents
YOUR ORDER
If we are unable to process your credit card, please check to ensure you entered the correct card number, expiration date, security code on the back of the card, and that the billing name and address matches your credit card statement. Please refer to your credit card company if the problem persists.
XE Personal Currency Assistant
Orders shipped to NS, NB, PEI & NL - Add 15% HST
Orders shipped to Ontario - Add 13% HST
Orders shipped to all other Canadian provinces: - Add 5% GST
Shipping Information
NS, NB, PEI | REST of CANADA | ||
---|---|---|---|
ORDER TOTAL | REGULAR PARCEL | REGULAR PARCEL | XPRESSPOST |
$50 & under | $9 | $11 | $17 |
$50.01 - $124.99 | $15 | $20 | $30 |
$125 - $400 | Free | Free | $45 |
$400.01 - $800 | Free | Free | $65 |
$800.01 - $1000 | Free | Free | $80 |
ORDER TOTAL | TRACKED PACKET | XPRESSPOST |
---|---|---|
$50 & under | $11 | $21 |
$50.01 - $124.99 | $25 | $44 |
$125 - $400 | Free | $55 |
$400.01- $800 | Free | $75 |
$800.01 - $1000 | Free | $85 |
ORDER TOTAL | AIR |
---|---|
Under $50 | $21 |
$50.01 - $124.99 | $35 |
$125 - $400 | $60 |
$400.01 - $800 | $90 |
$800.01 - $1000 | $120 |
Still need help?
Contact Information
If you would like to talk to us about a project or you have a question, please get in touch. Fill in our contact form and we’ll get right back to you. Whether you’re looking to discuss a new project or simply say hello, we’d love to hear from you.
Phone:
Canada & USA: 1.800.565.3369
International: 00.1.902.624.9547
Email:
Mailing Address:
589 Main Street, Mahone Bay, Nova Scotia Canada B0J 2E0